We are here to help!
Do you need technical help or advice with your products: manage your request through our support portal or contact our hotline for offline needs.
Do you want to download your finished product: EB Command is here for you.
Do you want to oversee the licenses of your EB products: access the EB licensing customer portal.
EB support portal
Get the best technical support
- Get fastest access to the best qualified support
- Manage your requests in one place
- Access your requests 24/7
Do you not have an account yet?
Create an account
Need help to file support tickets?
Open the quick user guide
EB delivery portal
Download your product.
Visit EB Command for a secure exchange of your project-specific product deliveries.
EB licensing portal
Manage your license.
Visit the EB licensing customer portal to access and administer your EB product licenses directly!
Support hotline
To reach your local support team, give us a call!
North America: +1-248-403-9015
Japan: +81-3-6421-7140
China: +86-21-5043 1951 ext 0
Europe (product-specific):
EB Assist ADTF: +49-9131-7701-7777
EB street director: +49-9131-7701-6592
EB tresos/EB corbos: +49-9131-7701-6060
EB robinos: +49 9131 -7701- 8801
Other products: +49-9131-7701-6060
Do you need information on prices or want to request a demo: contact us.
Data security note
When using our portals, the form data is sent encrypted by default. We only use your personal data for customer relationship management and will under no circumstances pass it on to any third party. If you don’t consent with the storage of your user data, please contact us.
