Terms of cancellation

Cancellation

The customer can revoke the registration free of charge no later than 14 days before the training is due to commence. The relevant date for this purpose is the date on which EB receives such revocation. If the registration is revoked later, EB may charge 50% of the participation fee plus statutory VAT, unless he presents another participant as a substitute. In the event of revocation one working day prior to the start of the training or if a participant fails to attend, EB may charge the full participation fee.

Cancellations initiated by EB

EB reserves the right to cancel a training session at any time if the minimum number of participants is not achieved or if organizational or technical reasons make the cancellation necessary, in particular if the trainer is ill.